- Responsible for guiding/supporting Epson’s essential business systems landscape, particularly in regard to warehouse management and shipping processes and procedures.
- Maintain an in-depth understanding of applicable Epson business processes and requirements, and how Epson business utilizes systems to achieve their processes.
- Actively participate in the evaluation of proposed systems projects based on cost/benefits, available IS resources, and overall IS objectives, recommending cost effective solution alternatives (including effort estimations).
- Provide strong systems leadership in project planning and execution according to objectives, specifications, schedules, and quality standards; ongoing support of systems solutions; and task status/issues reporting to IT and business management/peers.
- Ensures the success of each project by directing and participating in system development phases:
- Gather and organize business/user requirements and feasibility analysis
- Perform application design for systems architecture and integration
- Create technical/functional documentation
- Develop code that meets business requirements and IS quality standards
- Develop and conduct system/unit test plans, including user acceptance test planning and execution
- Develop implementation schedules, system implementation planning, and execution
- Contribute to the allocation of appropriate personnel and resources to projects
- Ensure project success criteria are met
- Resolve day-to-day user system support issues related to system functionality, performance, efficiency, availability, and maintenance of production systems within area of responsibility.
- Participate in on-call rotation supporting production systems and user trouble reports; direct others in production support activities.
- Builds strong relationships with IT/business peers and management to best meet company goals and objectives.
- Research and evaluate appropriate software products being considered for acquisition.
- Keep current with technology trends and their impact to the organization.
- Participate in planning and execution of Disaster Recovery testing to help ensure business continuance.
- Participate in the development of and compliance with written departmental standards and procedures.
- Responsible for motivating, evaluating, coaching, developing, and mentoring group and department personnel.
- Manages and leverages relationships with vendors for a specific product/service (best price, best product, etc).
- Operates within budgetary constraints, participates in the development of annual budget forecasts; participates in updating and reconciling operating and budget plans as required.
- Contribute to development of tactical and annual operating plans, defining goals and objectives for the group.
Requirements:
- Have 5+ years of strong experience in a leadership role as in a programming development team, supporting various business applications. Background in programming/development a substantial plus.
- Experience with Java; PL/SQL, stored procedures, and Oracle database a substantial plus; Powerbuilder; Crystal Reports; XML; wireless device interfaces desired.
- Strong experience with building and testing systems interfaces to ERP applications (SAP experience highly preferred).
- Understanding/background of SAP/PI highly beneficial.
- Preferred background in an IBM AIX environment.
- Experience with Citrix preferred.
- Have excellent interpersonal, listening, verbal, and written communication skills .
- Enjoy working with a team, while possessing a strong independent work ethic.
- Bachelor’s degree (B.S. or B.A.) or equivalent experience.
Epson America, Inc. is an equal opportunity employer